Last updated on: 03.08.2025

We attach great importance to the transparent handling of personal data. This privacy policy provides information on what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. which services we use

Google Analytics
Google Analytics Enhanced eCommerce
Google Tag Manager for WordPress
Google My Business
WooCommerce
Google Maps
Google Site Kit
WordPress

2. contact information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at . Responsible for the data processing that takes place via this website is

Hannibal
St. Jakobstrasse 39
8004 Zurich
Switzerland

3. general principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you transmit to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

Personal master data (name, address, date of birth, etc.);
Contact details (mobile phone number, e-mail address, etc.);
Financial data (e.g. account details);
Online identifiers (e.g. cookie identifiers, IP addresses);
Location and traffic data;
Sound and image recordings;
particularly sensitive data (e.g. biometric data or information about your health).

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We pay attention to transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

Your consent;
the performance of a contract or pre-contractual measures;
our legitimate interests, provided that your interests do not prevail.

3.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.

You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.

3.4 In which cases can we pass on your data to third parties?

a. Principle

We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). The categories of recipients are as follows:

Accounting, fiduciary and auditing company;
Consultancy firms (legal advice, taxes, etc.);
IT service provider (web hosting, support, cloud services, website design, etc.);
Payment service provider;
Provider of tracking, conversion and advertising services.

We ensure that these third parties and our affiliated companies comply with the requirements of data protection and treat your personal data confidentially.

We may also be obliged to disclose your personal data to authorities.

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

3.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfil the individual purposes for which the data was collected.

Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?

We will keep your data secure and take all reasonable steps to protect your data from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases it will be necessary for us to pass on your enquiries to companies associated with us. Your data will also be treated confidentially in these cases.

Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.

3.7 What rights do you have?

a. Right to information

You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to wohnen@hannibal.ch.

You also have the right to receive your data in a commonly used file format if we process your data automatically, and if:

you have given your consent to the processing of this data; or
you have disclosed data in connection with the conclusion or fulfilment of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your application is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of enquiries, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.

b. Cancellation and rectification

You have the option of requesting the deletion or correction of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal authorisation.

Please note that the exercise of your rights may be in conflict with contractual agreements and may have corresponding effects on the execution of the contract (e.g. premature cancellation of the contract or cost consequences).

c. Legal process

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on https://hannibal.ch, you will not be informed separately.

4. individual data processing operations

4.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit https://hannibal.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are

the name of your internet service provider;
Your IP address (under certain circumstances);
the version of your browser software;
the operating system of the computer used to access the URL;
the date and time of access;
the website from which you are visiting URL;
the search terms you used to find the URL.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

4.2 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout.

4.3 Google Analytics Enhanced eCommerce

On our website, we use the Enhanced eCommerce function of the Google Analytics service, which is offered by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics Enhanced eCommerce enables detailed analyses of the purchasing behaviour of users on our website and provides information about the purchasing process, such as which products were viewed or purchased most frequently and which marketing strategies are most effective.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and the effectiveness of our eCommerce strategies and providing us with other services relating to website activity and internet usage.

4.4 Google Tag Manager for WordPress

On our website, we use the plugin "Google Tag Manager for WordPress", which enables the integration of Google Tag Manager, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), into our WordPress-based website. This plugin allows us to manage and integrate various scripts and codes via a central interface.

The Google Tag Manager itself (which implements the tags) is a cookie-less domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

By using the "Google Tag Manager for WordPress" plugin, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you are using, the subpages of our website you have visited and other interactions during your visit to our website.

4.5 Google My Business

On our website we use functions of Google My Business, a service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google My Business enables companies to manage their presence on Google, including Google Search and Google Maps, and to interact with customers.

By visiting our website or through interactions with our Google My Business entry, such as leaving reviews or asking questions, data, in particular your IP address and the content of your interactions, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

Google uses this information to provide Google My Business services, to facilitate user interactions with businesses and to provide us with reports and analyses about the interactions and performance of our business listing.

4.6 WooCommerce

WooCommerce is an open source software from Automattic, Inc., located at 60 29th Street #343, San Francisco, CA 94110, USA. WooCommerce is an eCommerce platform that enables us to offer products and services on our website.

We use WooCommerce to manage our online shop. This includes product presentation, the ordering process, payment processing and stock management. When using WooCommerce, personal user data may be collected and processed.

Data collected

Order data: Information about the products purchased, order numbers, transaction details and delivery status. Customer data: Personal data such as name, email address, delivery and billing address and telephone number provided during the order process.Payment data: Payment information is securely forwarded to the payment service providers we use. WooCommerce does not store complete payment data itself.technical data: IP address, browser type and version and other technical information necessary for the functionality and security of the website.

Utilisation of the data

The data collected is used for the following purposes:

Order fulfilment and shipping: processing and shipping of orders.payment processing: processing payments and preventing fraud.customer support: providing customer service and assistance with questions or problems.

Forwarding of data

Your data will only be passed on in the following cases:

Service providers: To partners and service providers who support us in order processing and delivery. Legal obligations: If we are legally obliged to do so or to enforce our rights.

4.7 Google Maps

On our website, we use Google Maps, a map service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Maps enables us to integrate interactive maps directly into the website and allows you to conveniently use the map function, for example to search for a location or to plan your journey.

When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, further data, in particular your IP address, is transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists.

Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an analysis is carried out in particular (even for users who are not logged in) to provide customised advertising.

You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

4.8 Google Site Kit

We use the "Google Site Kit" plugin, which is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"), to manage and analyse our website. Google Site Kit enables us to integrate various Google services, such as Google Analytics, Google Search Console, Google AdSense and others, directly into our WordPress website and manage them centrally.

By using Google Site Kit, various data, including your IP address, information about the browser you are using, the subpages of our website visited and other interactions during your website visit, are transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

Google uses this information to provide us with detailed reports and analyses about website traffic, the performance of our website, visitor interactions and other relevant metrics.

4.9 WordPress

Our website is based on the WordPress platform, a content management system developed by Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content.

When you use our website, which is based on WordPress, various data, including your IP address, the date and time of access and information about the browser you are using, may be collected and stored. This data is mainly used for administrative purposes and to ensure the smooth operation of the website.

Some WordPress functions, such as comments or contact forms, may collect additional personal data when you use them.

BrainBox generators

BrainBox Generators is a service provided by BrainBox Solutions GmbH to recognise all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.